Can't Sell It Without the Bucket-Walmart (1)

Recently I went into my local Walmart, after work, to pick up one item. As if anyone goes into Walmart for only one item..anyhow... I decided instead of cooking I would pick up something from the deli. They have this great deal ..the triple bucket. Comes with your choice of two of their chicken items and potato wedges. It will easily feed a family of four for under $10 and it comes in one "bucket". So I told the young girl that I want the triple bucket with chicken strips, buffalo chicken and wedges. She tells me they are out of it. What? The steam table was full of all the requested items....how can you be out of it?! With a most puzzled look I ask just that question. The clerk proceeded to tell me she couldn't sell me the triple bucket, because they were out of the bucket! What the hell!??!?! I had her to repeat her statement because I was in total disbelief! She did, and then the young man working behind her said the same thing. The deli manager told them they were not to sell the triple bucket with out the bucket and they have been out of the bucket for a month!!! I ask why they couldn't put them in three separate containers? (or was this to simple?) Again I was told they couldn't sell it without the bucket!!
As I left the deli counter and proceed to the check out, the more flabbergasted I became at what had just taken place. I sent my daughter to the checkout lane and I headed for the customer service desk. (Those of you who know me...this is not a good thing!) Of course there was a line, both in front of me and behind. I know the minute I tell the CS lady what has happened all ears and eyes are going to be on the grippe B holding up the line.
"Next"...my turn. Two clerks were standing there. I proceed to tell them what has just happened. I can honestly say the look on their faces was priceless! (along with everyone within ear shot in line...which also included hushed chuckles) She ask, "Are you serious?" I said, "I'm standing here." She chuckled and ask if I wanted to speak to a manger, Yes, I do.
Poor Joe. He arrived with a worker on his heels and many irons in the fire. He told me he would be right with me. As I waited patiently, watching him put out fires, he came to me with a smile and a very stressed look (God bless him!) He asked me how he could help me...again I told my story (including how I don't understand why it can't be put in three separate containers) only to be met with a response of "Are you serious". Now it has become funny on so many levels. He told me to wait just a minute...and disappeared behind a locked door...is he coming back, or running the other direction (haha). He reappeared after about two minutes and told me they were preparing my order to go pick it up and bring it back to the service counter.
Okay, so now walking to the back of the store ... again...thinking, okay, they are "preparing my order"... the one for the gripping b who has just gotten the entire deli crew in trouble. My thoughts...are they going to spit in it...lick it...drop it on the floor and pick it up... not so sure I want the triple bucket anymore.
But when I got to the deli counter the young man apologized and said he was just doing what he was told. Kudos for following directions of a superior, dumb ass superior! Again I told him what I wanted. You're going to love this.....he then ask where Joey was? Confused, I ask what the problem was. He said he didn't know what was in the triple bucket! You've got to be kiddin' me!!! I say this only because right above his head was a big sign with what the bucket consisted of.
After finally getting my dinner, some 45 mins after entering the store, I proceeded back to CS and to see Joe. He proceeded to ring up my "bucket o' chicken" only to send the register in a tail spin. He bagged my containers and handed it to me. I told I would pay for it, he then said I had earned it! Very true. Kudos to Joe for customer service. True story!